Refund policy
At Cedray, we want you to love your eyewear.
We gladly accept exchanges within 7 days of receiving your order.
To be eligible for an exchange:
- The item must be unused, unworn, and in its original condition.
- All original packaging, including the case, cleaning cloth, and box, must be returned.
- Proof of purchase is required.
At this time, we offer exchanges only and do not provide refunds.
Exchange Shipping
If you wish to exchange an item due to a change of preference (such as style or color), the customer is responsible for the exchange shipping costs.
If your item arrives damaged or has a manufacturing defect, Cedray will gladly replace it and cover the shipping costs.
If you have any questions regarding an exchange, please don’t hesitate to contact us. We’re always happy to help.